Sunrise Strategy: CRM Edition

A captivating coffee and brunch invite which we gladly attended as I am keen to know more about Salesforce AI feature.

GrowthOps Asia and Salesforce cordially invited us for a brunch and revitalising coffee session over a presentation session on the future of digital Customer Relationship Management.

During the event, FEEKA Cafe team (at FEEKA, The Five, Damansara Height) indulged the guests with many flavours of top-grade roasted and brewed coffee while the main speakers and guest panelists from Maxis CRM team kindly shared and engaged us in insightful discussions on the evolution of digital CRM strategy. The seamless incorporation of AI to deliver cutting-edge and unparalleled customer service was also touched on.

Glad to have learned much about :

? CRM insights from GrowthOps.

? Sharing of CRM journeys by major Telco brand.

? A peek inside new Salesforce AI features.